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Embracing Revenue Management Technologies in 2024: A Guide for Progressive Hoteliers

2024-01-28T17:37:12+01:00

As we navigate through 2024, the hospitality sector is undergoing a transformative phase, heavily influenced by the integration of cutting-edge technologies and innovative strategies. These changes are pivotal in not only enhancing guest experiences but also in driving revenue maximization. One noteworthy trend is the increasing adoption of revenue management technologies in the hotel industry, a movement gaining momentum in

Embracing Revenue Management Technologies in 2024: A Guide for Progressive Hoteliers2024-01-28T17:37:12+01:00

Harnessing the Power of Generative AI in Guest Communications

2023-12-29T16:31:16+01:00

The industry’s adoption of Artificial Intelligence (AI) keeps pushing the boundaries of personalization and efficiency of guest communications. The emergence of generative AI models, like ChatGPT, is yet another revolution in that area. While it enhances the already existing benefits of platforms and tools powered by conversational AI, it also poses some challenges hoteliers need to consider before deciding on

Harnessing the Power of Generative AI in Guest Communications2023-12-29T16:31:16+01:00

Hotel Energy Solution: Save Money and The Planet

2023-12-24T15:13:40+01:00

The right hotel energy solution is a major concern for any hotel business. Rising energy costs can dramatically affect your bottom line. In addition, today's eco-minded travelers are increasingly concerned with the impact of their stay on the environment. In this article, you'll learn how your hotel business can reduce costs, attract more guests, and care for the planet at

Hotel Energy Solution: Save Money and The Planet2023-12-24T15:13:40+01:00

How AI Can Make a Difference to Hotels Today

2023-12-06T10:55:05+01:00

At first glance, AI and hospitality might not seem like the most natural fit. What makes hospitality unique is its human touch – the provision of experiences that are unique and special to the individual traveler. But AI doesn’t stop that. In fact, it can enhance it. Personalizing Stays and Streamlining Operations There are two ways in which AI enhances

How AI Can Make a Difference to Hotels Today2023-12-06T10:55:05+01:00

Hotel Door Locks: The Main Lock System Types and Their Benefits

2023-12-24T15:08:46+01:00

Hotel door locks are one of the most important considerations when providing security for a hotel and keeping guests safe. There are many different locking systems to choose from and your decision needs to factor in the benefits and drawbacks. On top of this, you also need to have an awareness of relevant building and safety regulations. In this article,

Hotel Door Locks: The Main Lock System Types and Their Benefits2023-12-24T15:08:46+01:00

Hotel Automation: Benefits, Tools, and Trends

2023-12-24T15:02:49+01:00

You probably already use hotel automation to some degree. Most hotels use online booking, and most have adopted property management software. However, these are just the tip of the automation iceberg. In this article, you'll discover a range of tools and trends in hotel automation and learn how they can benefit your hotel. Table of Contents: What is Hotel Automation?

Hotel Automation: Benefits, Tools, and Trends2023-12-24T15:02:49+01:00

Mythbusters: Revenue Management Technology

2023-12-20T16:49:35+01:00

Do you run a smaller hotel or B&B that uses only manual processes to manage all your reservations, pricing, and inventory allocation? Have you avoided implementing technology to help support your internal operations because you worried that the solutions would cause more problems than they would solve? If so, then this article is for you! This article focuses specifically on

Mythbusters: Revenue Management Technology2023-12-20T16:49:35+01:00

How to Combine Human and AI Collaboration for the Best Hotel Results

2023-12-06T13:32:46+01:00

The advancement of AI and automation over the past few years has transformed the hospitality industry. New technology enabled gathering and evaluating vast amounts of data, quickly making informed decisions, and lifting the topline. Especially in the revenue management department, new AI-powered solutions offer the real-time market insights hoteliers need to optimize, adjust and even automate their pricing. One concern

How to Combine Human and AI Collaboration for the Best Hotel Results2023-12-06T13:32:46+01:00

Does Contactless Check-In Improve the Guest Experience?

2023-12-20T17:23:12+01:00

Question for Our Hotel Marketing Expert Panel Does contactless check-in improve the guest experience or not? What are the potential pitfalls? Would you consider it essential for hotels / accommodation providers? Our Marketing Expert Panel Sarah Dandashy - Travel & Hospitality Expert, Ask A Concierge Adele Gutman - Culture and Guest Experience Expert,

Does Contactless Check-In Improve the Guest Experience?2023-12-20T17:23:12+01:00

Hotel Robots: An Overview of Different Robots Used in Hotels

2023-12-19T15:51:25+01:00

Hotel robots represent some of the most effective forms of hospitality technology, and their presence will help ensure superior guest satisfaction. As a growing number of properties are employing these autonomous "smart" services, it only stands to reason that we examine these robots in greater detail. Benefits can your property expect to enjoy? Table of Contents: What are Robots? Why

Hotel Robots: An Overview of Different Robots Used in Hotels2023-12-19T15:51:25+01:00

Resort Revenue Revolution: When Technology Meets Paradise

2023-12-06T16:00:48+01:00

Resort operators should take a moment to reconsider the potential for significant revenue growth. It is worth noting that leading revenue management system (RMS) providers are now directing their attention toward meeting the unique requirements of resorts. Resorts can unlock various possibilities by embracing automated dynamic pricing, flexible inventory optimization, and other innovative tools. Bye Bye Spreadsheets Gone are the

Resort Revenue Revolution: When Technology Meets Paradise2023-12-06T16:00:48+01:00

How can Hotel Chatbots contribute to Contactless Guest Experiences?

2023-12-20T17:24:23+01:00

Question for Our Hotel Marketing Expert Panel How can hotel chatbots best contribute to a contactless / low-touch guest experience? Our Marketing Expert Panel Dr. Betsy Stringam-Bender - Professor of Hotels & Resorts, New Mexico State University Tamie Matthews - Revenue, Sales & Marketing Consultant, RevenYou Andrew Kavanagh - Group Sales and Marketing

How can Hotel Chatbots contribute to Contactless Guest Experiences?2023-12-20T17:24:23+01:00

Tips for Hotels to Optimize Their Contactless Guest Journey

2023-12-20T18:07:08+01:00

Due to Covid-19, social distancing has advanced the prominence of contactless payments and the delivery of digital services. Consumer behavior highlights the growing acceptance and expectation of contactless services, requiring all businesses to adapt to existence. As the hotel industry prepares for the return of travelers, the industry must recognize the new consumer touchpoints to digitalize processes to provide greater

Tips for Hotels to Optimize Their Contactless Guest Journey2023-12-20T18:07:08+01:00

Mobile Check-In App for Hotels: What Are The Benefits?

2023-12-19T15:40:52+01:00

In recent years, mobile check-in apps for hotels gained popularity due to the efficiency of guests and hotels. Since the check-in process is contactless and more hygienic, it has gotten an extra boost since the coronavirus pandemic. Not only do these methods cater to the needs of tech-savvy customers, but they can enhance the brand reputation of the property in

Mobile Check-In App for Hotels: What Are The Benefits?2023-12-19T15:40:52+01:00

7 Tips to Choose The Right Hotel Technology For Your Property

2023-12-06T17:08:44+01:00

The ever-evolving technology has been changing the working style, guest experiences, and travellers’ expectations in the industry. Therefore it is wise to assess the right technology and partner for your business. But, how can you make this decision process simple and find the right partner? Let’s find out. Why Hotel Technology is Important for Your Property Let’s start with an

7 Tips to Choose The Right Hotel Technology For Your Property2023-12-06T17:08:44+01:00

Hotel App: Optimize Your Guest Communication, Experience & Revenue

2024-01-29T18:25:29+01:00

Hotel App Hotel App refers to a mobile application designed for hotels to offer guests a more streamlined and personalized experience. It's important as it facilitates easy booking, check-in, and access to hotel services, enhancing guest satisfaction and loyalty while also improving operational efficiency for the hotel. Key Takeaways Enhanced Communication: Hotel apps centralize communication, offering features like online chat,

Hotel App: Optimize Your Guest Communication, Experience & Revenue2024-01-29T18:25:29+01:00

10 Amazing Examples of 360 Video Hotel Tours

2024-01-20T15:25:58+01:00

360 Video Hotel Tours Three hundred sixty video hotel tours provide an immersive viewing experience, showcasing hotel amenities and rooms in a panoramic format. This technology is important as it enhances customer engagement, helps in informed decision-making, and boosts booking confidence by offering a realistic preview of the hotel experience. Key Takeaways Enhanced Guest Engagement: 360 video tours offer an

10 Amazing Examples of 360 Video Hotel Tours2024-01-20T15:25:58+01:00

How can the Amazon Alexa Echo Speakers Improve Customer Experience

2024-01-06T14:42:51+01:00

Amazon Alexa Echo Speakers Amazon Alexa Echo speakers are a range of smart speakers developed by Amazon, integrating the Alexa voice-controlled AI assistant. They're important for offering hands-free convenience and a wide array of functionalities, including playing music, providing information, controlling smart home devices, and more, making everyday tasks simpler and more interactive. Key Takeaways Customized Guest Experience: Alexa can

How can the Amazon Alexa Echo Speakers Improve Customer Experience2024-01-06T14:42:51+01:00
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